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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Turner Oliver

November 22, 2025

5  out of  5
rating by Turner Oliver
"Great customer service!! Highly recommend."
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Celeste Hankins

November 22, 2025

5  out of  5
rating by Celeste Hankins
"Mark Gilliam and his staff are top notch! They go above and beyond to help their customers. I would recommend Mark Gilliam State Farm to everyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deverick Long

November 21, 2025

5  out of  5
rating by Deverick Long
"Great customer service and really informative."
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C Gunnells

November 21, 2025

5  out of  5
rating by C Gunnells
"Friendly, knowledgeable and efficient! My kind of place.o"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for your business! "
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POP-UPS With Pastor T

November 21, 2025

5  out of  5
rating by POP-UPS With Pastor T
"The agents and owners are always nice and willing to give you great customer Service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charlene Moorehead

November 20, 2025

5  out of  5
rating by Charlene Moorehead
"I am very satisfied with State Farm! Our agent, Mark Gilliam, is just like family. His office staff are super nice and well knowledgeable. The rates are very reasonable too. We’ve had State Farm since 1970!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lynne Marine

November 20, 2025

5  out of  5
rating by Lynne Marine
"Quick professional service with a smile!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bobby Boothe

November 20, 2025

5  out of  5
rating by Bobby Boothe
"Staff is always friendly and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Allen Moorehead

November 20, 2025

5  out of  5
rating by Allen Moorehead
"The employees at Mark Gilliam’s State Farm and Mark at hisAgency are like family. They are very helpful and caring. I would urge everyone to contact them for excellent coverage at now lower premiums than before. Great people,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melinda Sinclair

October 28, 2025

5  out of  5
rating by Melinda Sinclair
"Very patient and friendly. Good service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ali Albalakhi

October 25, 2025

5  out of  5
rating by Ali Albalakhi
"The experience was amazing. I enjoy speaking and sharing my concerns with them. They are very helpful and I’m very grateful for them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and we appreciate your business!"
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Thomas Hall

October 17, 2025

5  out of  5
rating by Thomas Hall
"Excellent service & friendly people!"
We responded:
"We appreciate your business and the great review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yvonne Spencer

October 9, 2025

5  out of  5
rating by Yvonne Spencer
"Mark Gilliam and his staff are Great.They have gone above and beyond to make sure things are to my satisfaction with my vehicle insurance.Theyhave been patient and very helpful with the beacons problems. This is also once of the most caring staff that I have even had.Keep up the GOOD work!"
We responded:
"Thank you, Yvonne, for your great review and for your business! You are greatly appreciated!"
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leigh hathorn

October 9, 2025

5  out of  5
rating by leigh hathorn
"They truly take care of you! Rebecca, Mark, & the whole team are great!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Brionna, Carley, Rebecca, Whitney, and myself appreciate the business you send to us from Alabama and Mississippi!"
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bob owens

October 9, 2025

5  out of  5
rating by bob owens
"Mark and his family and friends at Aliceville State Farm are very helpful and do so with patience and good intentions."
We responded:
"Awesome Bob! Thank you for your great review and for your business!"
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Lenora Holin

October 9, 2025

5  out of  5
rating by Lenora Holin
"Always excellent service💙💛"
We responded:
"Hey Lenora! Thanks for your excellent review and for your business!"
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Brionna Alvarado

October 9, 2025

5  out of  5
rating by Brionna Alvarado
"Mark Gilliam State Farm is the best!"
We responded:
"We are all very glad that you are a part of our business!"
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Perry Hickman

October 9, 2025

5  out of  5
rating by Perry Hickman
"They are willing to help and you can call 24/7 ."
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Scarlet Pearce

September 19, 2025

5  out of  5
rating by Scarlet Pearce
"Great personal service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Donny Sanders

September 17, 2025

5  out of  5
rating by Donny Sanders
"He and his staff handle business in a professional and friendly manner, making it easy to do business with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Noland

September 17, 2025

5  out of  5
rating by Mary Noland
"We have done business with Mark Gilliam State Farm Insurance for all our insurance needs…home, auto, motorcycles. He and his staff take excellent care of us and are always quick to respond to any needs we might have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephen Foster

September 17, 2025

5  out of  5
rating by Stephen Foster
"Great response when needed a quote! Customer friendly that makes sure everything is in place. If you're searching for a company that puts you first, then this is the place! Thank you for the great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracy Jones

September 16, 2025

5  out of  5
rating by Tracy Jones
"Exceptional service! Very helpful and quick response! Highly recommend Whitney and the team at Mark Gilliam State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brannigan Ingram

August 29, 2025

5  out of  5
rating by Brannigan Ingram
"Customer service was outstanding! I was handled very well and the process was very smooth. My advisor was Mrs. Ezelle and she was great!"
We responded:
"We are glad that you had a great experience! Carley Ezelle does a great job as well Brionna, Whitney, and Rebecca! Thank you for your great review!"
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Sj 6752

August 20, 2025

5  out of  5
rating by Sj 6752
"Mark, Rebecca and all the ladies in the office are very helpful! We have our home, vehicles and life insurance with State Farm! Highly recommend!"
We responded:
"We appreciate your business and your 5 star review! "