Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James

James

December 3, 2025

5  out of  5
rating by James
"Always friendly and prompt with any needs that I have. With Mark Gilliam - State Farm, you’re more than a client ID number- you’re a friend."
We responded:
"Thank you for your kind remarks! My State Farm team of Brionna, Rebecca, Whitney, Carley, and I are happy to be your good neighbor!"
Profile photo of nichole bailey

nichole bailey

December 2, 2025

5  out of  5
rating by nichole bailey
"Mark Gilliam and his staff have always been very helpful and pleasant. They answer all our questions quickly and are always there when we need them. I would recommend Mark for any insurance needs you may have."
We responded:
"Thank you for your kind words! Brionna, Carley, Rebecca, and Whitney do a wonderful job in our office! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Susan Acker

Susan Acker

November 26, 2025

5  out of  5
rating by Susan Acker
"Great staff and excellent customer service. Handled our insurance claim with no hassle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Emily Acker

Emily Acker

November 26, 2025

5  out of  5
rating by Emily Acker
"Great insurance company. Highly recommend"
We responded:
"Thank you for reviewing our State Farm office! Thank you for your business! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Liz Shaw

Liz Shaw

November 25, 2025

5  out of  5
rating by Liz Shaw
"We were able to cut our insurance rates almost in half with the same coverage. Great people and easy to work with."
We responded:
"Thank you for your business and your nice comments! Our Team of Brionna, Rebecca, Whitney, and Carley take a lot of pride in being as helpful as possible. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Valida Yarbrough

Valida Yarbrough

November 25, 2025

5  out of  5
rating by Valida Yarbrough
"With all of my experiences at State Farm Insurance, Mark Gilliam and his staff have always provided me with excellent customer service. ⭐️⭐️⭐️⭐️⭐️ “TOP SHELF”"
We responded:
"We are honored by your favorable comments! Thank you for your business and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of will jones

will jones

November 25, 2025

5  out of  5
rating by will jones
"Awesome group, always helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Larry Gibson

Larry Gibson

November 25, 2025

5  out of  5
rating by Larry Gibson
"Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jo Ann Clark

Jo Ann Clark

November 24, 2025

5  out of  5
rating by Jo Ann Clark
"We have been clients of State Farm in Aliceville over 50 years! We have always gotten friendly, professional service from them! I love dealing with Mark Gilliam and his super helpful staff!"
We responded:
"Thank you for your business and great comments! We are glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Turner Oliver

Turner Oliver

November 22, 2025

5  out of  5
rating by Turner Oliver
"Great customer service!! Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Celeste Hankins

Celeste Hankins

November 22, 2025

5  out of  5
rating by Celeste Hankins
"Mark Gilliam and his staff are top notch! They go above and beyond to help their customers. I would recommend Mark Gilliam State Farm to everyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Deverick Long

Deverick Long

November 21, 2025

5  out of  5
rating by Deverick Long
"Great customer service and really informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of C Gunnells

C Gunnells

November 21, 2025

5  out of  5
rating by C Gunnells
"Friendly, knowledgeable and efficient! My kind of place.o"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for your business! "
Profile photo of POP-UPS With Pastor T

POP-UPS With Pastor T

November 21, 2025

5  out of  5
rating by POP-UPS With Pastor T
"The agents and owners are always nice and willing to give you great customer Service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Charlene Moorehead

Charlene Moorehead

November 20, 2025

5  out of  5
rating by Charlene Moorehead
"I am very satisfied with State Farm! Our agent, Mark Gilliam, is just like family. His office staff are super nice and well knowledgeable. The rates are very reasonable too. We’ve had State Farm since 1970!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lynne Marine

Lynne Marine

November 20, 2025

5  out of  5
rating by Lynne Marine
"Quick professional service with a smile!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bobby Boothe

Bobby Boothe

November 20, 2025

5  out of  5
rating by Bobby Boothe
"Staff is always friendly and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Allen Moorehead

Allen Moorehead

November 20, 2025

5  out of  5
rating by Allen Moorehead
"The employees at Mark Gilliam’s State Farm and Mark at hisAgency are like family. They are very helpful and caring. I would urge everyone to contact them for excellent coverage at now lower premiums than before. Great people,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Melinda Sinclair

Melinda Sinclair

October 28, 2025

5  out of  5
rating by Melinda Sinclair
"Very patient and friendly. Good service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ali Albalakhi

Ali Albalakhi

October 25, 2025

5  out of  5
rating by Ali Albalakhi
"The experience was amazing. I enjoy speaking and sharing my concerns with them. They are very helpful and I’m very grateful for them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and we appreciate your business!"
Profile photo of Thomas Hall

Thomas Hall

October 17, 2025

5  out of  5
rating by Thomas Hall
"Excellent service & friendly people!"
We responded:
"We appreciate your business and the great review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Yvonne Spencer

Yvonne Spencer

October 9, 2025

5  out of  5
rating by Yvonne Spencer
"Mark Gilliam and his staff are Great.They have gone above and beyond to make sure things are to my satisfaction with my vehicle insurance.Theyhave been patient and very helpful with the beacons problems. This is also once of the most caring staff that I have even had.Keep up the GOOD work!"
We responded:
"Thank you, Yvonne, for your great review and for your business! You are greatly appreciated!"
Profile photo of leigh hathorn

leigh hathorn

October 9, 2025

5  out of  5
rating by leigh hathorn
"They truly take care of you! Rebecca, Mark, & the whole team are great!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Brionna, Carley, Rebecca, Whitney, and myself appreciate the business you send to us from Alabama and Mississippi!"
Profile photo of bob owens

bob owens

October 9, 2025

5  out of  5
rating by bob owens
"Mark and his family and friends at Aliceville State Farm are very helpful and do so with patience and good intentions."
We responded:
"Awesome Bob! Thank you for your great review and for your business!"
Profile photo of Lenora Holin

Lenora Holin

October 9, 2025

5  out of  5
rating by Lenora Holin
"Always excellent service💙💛"
We responded:
"Hey Lenora! Thanks for your excellent review and for your business!"