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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melanie Dill

June 18, 2025

5  out of  5
rating by Melanie Dill
"Great service & people to work with.. Would highly recommend them for all your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Brionna, Carley, Rebecca, Whitney, and I are here to help!"
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Brandt Schnake

June 16, 2025

5  out of  5
rating by Brandt Schnake
"State Farm is great and very friendly and saved me money as well as better coverage. Highly recommend switching to Mark Gilliam State Farm."
We responded:
"Thank you for taking the time to share your thoughts! Our Team of Brionna, Carley, Recca, and Whitney strive to do the best job possible! I am very pleased glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Drew Rush

June 16, 2025

5  out of  5
rating by Drew Rush
"State Farm is great and saved me money and I have better coverage. Highly recommend switching to Mark Gilliam State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Brionna, Carley, Rebecca, and Whitney are always happy to help!"
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Bruce Caudle

June 14, 2025

5  out of  5
rating by Bruce Caudle
"Great staff..great service..always a pleasure doing business with Mark and his wonderful staff"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lexi dunlap

June 14, 2025

5  out of  5
rating by lexi dunlap
"Very friendly and great with follow ups"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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George Crumbley

June 13, 2025

5  out of  5
rating by George Crumbley
"A five star company with a five star staff of people that’s dedicated to provide you with a policy that meets your needs. If you need Customer Service, call and ask for Carley. It’s not just a job for Carley, it’s a career."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are thankful to have not only Carley on the team, but Brionna, Rebecca, and Whitney as well! f there is anything else we can do to help, please let us know!"
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Katie Diaz

June 13, 2025

5  out of  5
rating by Katie Diaz
"They are always a phone call away! Very attentive, professional, and friendly. The process of swapping from our previous insurance company to them was such a smooth transition."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Katherine Lavender

Katherine Lavender

June 13, 2025

5  out of  5
rating by Katherine Lavender
"Best of the best! Always going above and beyond!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Allie Wilson

Allie Wilson

June 13, 2025

5  out of  5
rating by Allie Wilson
"Always a phone call or text away!! Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Brionna, Carley, Rebecca, Whitney, and I look forward to continuing to support your insurance needs."
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Pat Crumbley

June 13, 2025

5  out of  5
rating by Pat Crumbley
"Thanks gor your Great Service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alicia Gilliam

June 13, 2025

5  out of  5
rating by Alicia Gilliam
"Mark and his team truly care about their customers and work hard to meet their needs. Mark Gilliam State Farm is a great asset to Aliceville and serves Alabama and our Mississippi neighbors!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kat Powell

June 13, 2025

5  out of  5
rating by Kat Powell
"Mark Gilliam State Farm and his staff are very helpful and knowledgeable. Always going above and beyond to meet your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team of Brionna, Carley, Rebecca, Whitney and I are happy to be your good neighbor!"
Profile photo of Christie Hester

Christie Hester

June 13, 2025

5  out of  5
rating by Christie Hester
"The staff is always helpful and friendly. And always there when you need them!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hailey Washington

June 13, 2025

5  out of  5
rating by Hailey Washington
"The best customer service! Whitney was amazing and got us set up with a rate that was so much better than what we had. Highly recommend!!!"
We responded:
"Thanks Hailey! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Whitney does a great job!"
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Chelsie Skinner

June 13, 2025

5  out of  5
rating by Chelsie Skinner
"So friendly and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeff Bridges

June 13, 2025

5  out of  5
rating by Jeff Bridges
"Professional, knowledgeable and first rate."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Caleb Carr

June 13, 2025

5  out of  5
rating by Caleb Carr
"Friendly, professional, and always willing to help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Brionna, Carley, Rebecca, Whitney, and I are always happy to help our customers!"
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James Owens

June 12, 2025

5  out of  5
rating by James Owens
"Mark and his team always do a great job and provide excellent customer service!!"
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Kelly Russell

June 12, 2025

5  out of  5
rating by Kelly Russell
"Great customer service and staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Charlie Wilson

Charlie Wilson

June 12, 2025

5  out of  5
rating by Charlie Wilson
"A great agency with a great team ready to help. If you have insurance needs, I can’t recommend anyone else better than Mark Gilliam State Farm! They truly are “good neighbors”."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Brionna, Carley, Rebecca, Whitney, and I are always happy to help!"
Profile photo of Susan Acker

Susan Acker

June 12, 2025

5  out of  5
rating by Susan Acker
"Great staff and excellent customer service. Handled our insurance needs via a phone call with no hassle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sheri Parker

Sheri Parker

June 12, 2025

5  out of  5
rating by Sheri Parker
"Best customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Angela Lavender

Angela Lavender

June 12, 2025

5  out of  5
rating by Angela Lavender
"I’m so thankful to have Mark Gilliam in his State Farm staff nearby. They genuinely care about their customers and are always willing to go over and beyond."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maggie Spencer

June 12, 2025

5  out of  5
rating by Maggie Spencer
"Awesome team and always super helpful. Highly recommend them!"
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Debbie Edwards

June 12, 2025

5  out of  5
rating by Debbie Edwards
"State Farm Insurance Agent, Mark Gilliam and his staff are the best!! Very efficient and quick service to accommodate all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"